The lines outside the state Social Security Organization (IKA) at the Athens region of Kallithea from dawn this morning so that those insured can have their health books stamped are dozens of meters long. The insured wait just to get a coveted priority ticket so that they can wait some more for their number to come up inside. The situation is overwhelming for the understaffed officers who are not only overworked but also have to deal with the squabbles as tensions run high.
The situation is commonplace at the particular center following mergers imposed in recent years that now require those insured at the southern Athens regions of Alimos, Moschatos, Nea Smyrni and Palaio Faliro to head to Kallithea.
On its part, the public organization states in an announcement that it is “unnecessary for the insured to head to the branch for the stamping of health books as this can be done electronically.” Most senior citizens however, have no access to online services, even though they are the ones who need to be alleviated from the burden the most so they rush from dawn and wait all day just for a five-minute job that appears straight-forward to most of the developed world.