Piraeus Bank opens first fully automated e-branch in Greece

Piraeus Bank on Tuesday presented Greece’s first fully automated bank e-branch, which opened a few days ago on the corner of Alexandras Avenue and Kifissias Avenue in Athens.

Another two e-branches are scheduled to open in the Athens suburb of Halandri and at the McArthur Glen designer outlet centre in Spata in the near future, while Piraeus Bank intends to gradually open more such branches at selected locations nationwide.

Presenting the new branch, Piraeus Bank spokesperson Eftychia Kaselaki said the new branches will have extended opening hours, including Saturdays, and staff on hand to help customers use the automated tellers and other digital services to carry out their transactions. Among these services are the “remote teller” service that allows customers to carry out 90 pct of traditional bank transactions with an experienced human teller using video calls.

In addition to withdrawals and deposits of all kinds, customers will also be able to obtain prepaid gift cards, update bank books, remote registration for internet banking and familiarise themselves with the bank’s e-services (Digital Zone).


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