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Athens International Airport Best in Europe | ACI announces Best Airport winners

The 10th Annual ACI Europe Best Airport Awards were announced during the gala dinner of the 24th ACI Europe Annual Congress hosted by Fraport.
The first award, recognising airports in the ‘1-5 million passenger’ category, went to London City Airport. The judges awarded the prize to the airport for its eagerness to innovate, as well as for its quality of service.
The winner of the ‘5-10 million passenger’ category was Stuttgart Airport. The airport has proved to be a very good performer in all areas of operation but the judges singled it out for its focus on the quality of its services as well as on its hard work in strengthening relations with its local community.
This year’s award in the ‘10-25 million passenger’ category went to Athens International Airport. Athens secured this award due to its high economic performance in a very challenging context, its excellent work in redeveloping its traffic base while keeping a strong focus on the quality of service.
Athens secured the award for Best Airport in the ‘10-25 million passenger’ category, due to its ‘high economic performance in a very challenging context’.
The CEO of Athens International Airport, Yannis Paraschis, said: “It is higly important that prestigious international bodies place the international airport of Athens at the top of Europe, at such a difficult time for our country. It is basically a Greek success, that not only demonstrates the high level of our services, but also reflects our commitment and contribution to the recovery of Greece.”
In 2013, ACI-Europe had honored Athens International Airport with the “Eco-Innovation Award” for its innovative initiatives and actions on issues related to environmental protection.
And in the final category, for airports with ‘over 25 million passengers’, this year’s ACI Europe Best Airport award went to Barcelona El Prat Airport.
A previous winner in 2010, the judges deemed that the airport demonstrates a strong performance in key areas, thanks to its sound investment in its infrastructure and high commitment to environmental sustainability.
The airport’s strong management team, passenger focus and impressive achievements in increasing in its route network in 2013 – despite difficult trading conditions – also impressed the jury.
ACI Europe counts over 450 airports in 44 European countries among its membership and this year’s competition saw a high level of entries in each of the five categories.
The ACI Europe Best Airport Awards cover 4 traffic categories of airports and aim to recognise achievement in core activities such as customer service, retail, security and corporate responsibility. There is also a separate award devoted specifically to airports’ environmental efforts.

About AIA
Athens International Airport S.A. (AIA) was established in 1996 as a Public-Private Partnership with a 30-year concession agreement. Ratified by Greek Law 2338/95, the concession agreement grants the right to use the airport site for the purpose of the “design, financing, construction, completion, commissioning, maintenance, operation, management and development of the airport”. AIA is a privately managed company, with the Greek State holding 55% of shares, while the private shareholders collectively hold 45%.
AIA is a pioneer international Public-Private Partnership, being the first major greenfield airport with the participation of the private sector. The cost for the development of the airport was financed mainly from bank loans – with European Investment Bank being the major lender, while the remaining funding was provided through private shareholders equity and EU and Greek State grants.
With a corporate goal to create sustainable value to all stakeholders by offering value-for money services, AIA has a successful developmental strategy, in both its aeronautical and non-aeronautical sectors. Offering one of the most advanced incentive and marketing support schemes, AIA ensures the sustainability and development of domestic, regional and international traffic, working closely with home carriers and international carriers, legacy airlines and LCCs. In the non-aeronautical sector, AIA boasts advanced and extensive development initiatives from the high-quality consumer-related products offered at its commercial terminals, to its real estate assets. AIA’s IT & Telecommunications system and business activities are stellar examples of technological and business expertise. True to its industry, AIA exports the company’s pioneering know-how to aviation partners around the world.
AIA’s competitive advantages can be summarised as follows:
24-hour operations from two independent runways and ample airside and terminal capacity
No delays on the ground or in the air
State-of-the-art technology and equipment
Highest standards in safety and security
Efficient transfers offering a seamless and pleasant experience
Advanced cargo facilities operating on a 24-hour basis at dedicated, bonded terminals
Opportunities for new routes
Attractive incentive schemes for the airlines
As a responsible company, AIA follows a balanced, stakeholder-focused approach, in accordance with the international standards and best practices. AIA’s corporate responsibility perspectives are defined in the areas of airport operator, corporate citizenship, environmental and employer responsibility.
Thanks to its value-for-money services, Athens International Airport has earned numerous international awards and distinctions. Today, it forms a unique entrepreneurial entity of economic and social development in the Attica region. The airport community employs over 13,000 people and hosts approximately 300 companies, making it one of the largest employment engines in Greece. In fact, a relevant study by the Athens University of Economics and Business published in 2013, showed that AIA contributes to the national and local economy by 2.63% of the GDP.
As a result, AIA has managed to record a healthy financial performance since 2001 and has delivered financial and non-financial value to all stakeholders involved. Although the airport has been impacted by the sovereign financial crisis, the company has addressed the market challenges. It protects its financial performance without jeopardising the quality of its services and safe and secure operations. As a result, AIA continues to deliver substantial value to all stakeholders and the Greek Economy and will remain an asset with a positive outlook for the future.